Information for new students
Starting university in a different country is a big step. Here you will find information to help you settle in and find your way around. Are you Dutch? Please follow the steps on the Dutch website(opens in new tab).
Enrolment checklist
After applying through Studielink, our Student Administration will email you about completing your application. It is important to finish this process before 1 September. By completing all relevant tasks in the checklist below, you can ensure access to everything you need to begin your studies.
- Complete your application via Studielink(opens in new tab).
- Submit the following documents before 1 September (or 1 June if you need a visa or residence permit):
- Copies of your diploma and grade list
- Evaluation of your diploma or your CV
- Official translation of your diploma
- Language test certificate (if required)
- Tuition fees
You will be notified by the Student Administration in mid-June to pay your tuition fees. The payment method depends on whether your bank account is in the Single Euro Payments Area (SEPA)(opens in new tab).
- SEPA account: direct debit via Studielink (in one go or in instalments).
- Non-SEPA account: bank transfer in one go.
Visit the finance page for more details.
- Photo submission
After completing your enrolment in Studielink, we will email you a link to upload your photo. This is required for your student card, which you will receive in August or September.
- Activate your Windesheim account
- You will receive your student number and instructions to create a password via email.
- Use these to access your course page(opens in new tab) for information about your introduction, timetable, and books. Note: Some information will be added in August.
- Support for students with disabilities
- Inform us in advance you have an (in)visible disability such as dyslexia, fear of failure, a chronic illness or a physical, sensory or psychological impairment.
- Windesheim may invite you for an intake interview conducted by a dean, which will last about an hour. Parents, school supervisors, and/or social workers are welcome to attend. Read more about studying with a disability.
Changed your mind?
If you decide not to study or want to defer until next year, please deregister in Studielink.
Setting up your account
With your username and password, you can log in to your course site(opens in new tab). To do this, you need to set up your account.
- Go to password.windesheim.nl(opens in new tab).
- Click on 'Change the password of your new account'.
- The username is your Windesheim email address: This is your student number, followed by @student.windesheim.nl, for example S123456@student.windesheim.nl. Your student number (S plus 6 numbers) can be found in the confirmation email you received from the student administration about your application.
- Follow the steps provided.
- To access all Windesheim systems, you must provide approval through the Microsoft Authenticator app. There are two ways to set up your phone: via an app (view instructions (PDF, 402 kB)) or by receiving a setup call.
Please contact the IT Service Desk if you require assistance: +31 884699070(opens in new tab) or servicedesk@windesheim.nl.(opens in new tab)
Frequently asked questions
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I have not received any information after applying in Studielink
Within a few days of registering via Studielink, you will receive two things by email:
- A confirmation of the Student Administration
- International Business students: A questionnaire (student matching test)
- Global Project and Change Management students: an email from our admissions officer with the request to send documents for the selection procedure
Please check your spam filter and check whether you have entered the right email address in Studielink before contacting us(opens in new tab).
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Am I eligible for exemptions?
You can request exemptions through your study programme's exam committee by providing the necessary proof. The committee will determine which exemptions and courses apply.
Once you have access, you can submit your request to the exam committee via Sharenet. For further details, please contact the Windesheim Information Centre.
Whatsapp: send us a message(opens in new tab)
Phone: +31 88 469 9911(opens in new tab)
Email: info@windesheim.nl(opens in new tab) -
I cannot upload my photo, what should I do?
Please contact the Student Administration.
Telephone: +31 88 469 91 20(opens in new tab)
Email: studentenadministratie@windesheim.nl(opens in new tab) -
My address has changed. How do I inform Windesheim?
You can change your address in Studielink.
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Which class am I in?
Studying International Business? Then your class will be published in the last week of August on the Windesheim Information Portal.
Global Project and Change Management students will be emailed about their class.
Can't find your name on the list? Please email info@windesheim.nl(opens in new tab).
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When do I receive my student card?
If you meet all requirements (arranged payment, uploaded photo), you will receive your student card in August/September. Do not worry if you have not received it at the start of the year, because you will mainly need it during exams later in the year.
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I want to be in the same class as my friend. How do I arrange this?
Discuss this with your student counsellor at the start of your studies in September, or get in touch with your programme in advance. You can find the contact details on the Windesheim Information Portal. Sending in a request does not guarantee that your request will be honoured.
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When can I see my timetable?
You will find your schedule on your course page(opens in new tab) no later than 31 August. You can log in on the platform with your student number and password. You will receive this information in the confirmation email you receive from the Student Administration after applying. Once logged in, you will need to link your class code to your timetable.
Are you not assigned to a class? Please email info@windesheim.nl(opens in new tab).
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Where can I find the books I need?
You can order books at booksforstudents.nl(opens in new tab) from Index Books. We are working hard to publish the book lists by July.
Of course, you are free to order your books (second-hand) elsewhere. We advise you to initially only order books for the first period!
Borrowing books
You can also borrow books for free.
- In Zwolle you can go to the Mediacentrum, behind the central reception. Here you will find a collection that includes books, magazines and teaching materials.
- Online via mediacentrumwindesheim.nl(opens in new tab). Here you will find academic information, databases, e-books, knowledge clips and workshops, among other things.
- In Almere this is possible at the Nieuwe Bibliotheek. As a student in Almere, you get a library card. With this you can borrow books, magazines, CDs, DVDs, games and other media.
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What kind of laptop do I need?
Your laptop should meet the requirements set below. Do you already have a (new) laptop? Then chances are it already meets the requirements, so we do not recommended buying a new one. You will find out soon enough at the start of your studies whether the laptop suffices.
Specifications
Minimal
Recommended
Power users
Processor
Intel Core i3 / AMD A6-A8
Intel Core i5 / AMD A6-A8
Intel Core i7 / AMD A8-A10
Graphics
1366*768
1920*1080
1920*1080
Memory
4 GB
4 - 8 GB
8 - 16 GB
Hard drive
250 GB SSD
> 250 GB SSD
> 250 GB SSD
Operating system
Windows 10 / MAC OSX 10.12 Sierra
Windows 10 64 Bit / MAC OSX 10.13 High Sierra
Windows 10 64 bit / MAC OSX 10.13 High Sierra
Battery
2 hours
4 hours
4 hours
Wireless
Wireless N
Wireless AC 5Ghz band
Wireless AC 5Ghz band
Discounted hardware and software
You can get free, discounted and upgraded software with your student account on SURFspot(opens in new tab). You can log in by selecting 'Windesheim University of Applied Sciences' in the login screen and then logging in with your student details from Windesheim. You will receive these in the confirmation email after applying.
Your lecturer will tell you if you need specific software. They can often inform you of free or greatly reduced possibilities.
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What are the times of classes?
A class consists of a 50-minute lecture and a 10-minute break. This is scheduled as 60 minutes. Your timetable shows you the times your classes are scheduled.
- 08:30 to 09:30
- 09:30 to 10:30
- 10:30 to 11:30
- 11:30 to 12:30
- 12:30 to 13:30
- 13:30 to 14:30
- 14:30 to 15:30
- 15:30 to 16:30
- 16:30 to 17:30
- 17:30 to 18:30
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Is there an introduction week?
Bruisweek is the introduction week for new students in Zwolle. It's a great opportunity to get acquainted with your study programme, the city, student associations, and your fellow students.
The three-day programme runs from Monday 26 August to Wednesday 28 August. During this time, you'll be engaged in various activities with your class. You'll spend these days exploring the campus and the city, guided by your mentors, who are senior students. They will provide you with a taste of student life and help you settle into your new environment.
You will receive your personal programme via email and your course page.(opens in new tab)
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How to find a room?
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Are there lockers?
Most buildings, including the X-building where you will take most of your classes, have lockers available. These lockers do not require a deposit and can be accessed using a code.
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Where can I park my bike?
Yes, there are various bicycle parking facilities on the campus:
- between buildings E/F
- next to building D
- opposite building X
- next to building S (sports building).
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I am an elite athlete, is there support for me?
Yes, we support high-performance athletes, trainers, coaches, esport players and sports officials. You can find more information on our Dutch website(opens in new tab). International students should contact topsport@windesheim.nl(opens in new tab) for conditions.
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I am dyslexic / have a disability, who should I report this to?
Do you have a visible or invisible disability such as dyslexia, fear of failure, a chronic illness or a physical, sensory or psychological impairment? We offer support to make your studies more accessible. That is why, approximately one week after your registration, you will receive an email from us inviting you to report any needs you may have.
You may also contact the student counsellor of the Student Support Centre: +31 88 4 699 100(opens in new tab) or decanaat@Windesheim.nl(opens in new tab).
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I am unsure about my study choice
You can contact us. A good match between you and the programme is in your own best interest. We are happy to help you. Contact the Information Center:
- Mail info@windesheim.nl(opent in nieuw tabblad)(opens in new tab)
- WhatsApp: send a message(opens in new tab)
Made the wrong choice?
If you find that, despite your good preparation, you are not in the right place, that’s okay. You are not the only one this happens to. At Windesheim, you can switch to another programme within Windesheim that suits you better during the first 10-week study period.
You may also have doubts later in the year. There are various options available. In any case, it is important to discuss this promptly with your student advisor and the switch coordinator of your programme.
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